(Note: there are certain billing-related documents that are required to be mailed to Customers). Yes, for eligible Personal Lines policies, you can elect for your invoice or EFT-draft notice to be sent to your online account email address. You can choose the paperless billing option for your eligible Erie Insurance policies. What do I do if I am having trouble making an online payment? If you are paying as a guest, you will need to enter your payment information every time. If you have an online account, you can save your payment method to a wallet during your payment transaction, and you can give it a nickname with an option to set to default for ease of future payments. (Eastern) Can I save my payment information? You can contact Customer Care on the same day in which the payment was made if you need to make changes to a payment or cancel a payment. How do I make changes to a payment or cancel a payment? Each policy payment must be a separate transaction. You can make a payment on more than one policy/account billing number, but not at the same time. (Customers who are past due on a payment will not be able to future date a payment.) Can an online payment be made on more than one policy/account billing number? If you have an online account and an eligible policy, y ou can schedule a payment up to your due date or if there is no due date, up to 30 days in advance if there is a remaining premium balance. EST, may take up to two business days to process.Ĭan I pick the date when the payment will be made (i.e.
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